Questions and answers
Q: How does pipe-tunes work?
A: The download section provides pipe-tunes documentation that describes the installation and basic operation of the program.
Q: What are the limitations for the pipe-tunes demo?
A: The demo version is a fully functional version, but in the final calculation the rod length
is replaced by a random dimension. There is no restriction in the purchased pipe-tunes
version.
Q: How does the full version of pipe-tunes work and can be used on multiple PCs?
A: Purchased full version of pipe-tunes needs HW USB key present in PC for its operation. Pipe-
tunes can be used on a maximum of two computers using one HW key. In case of multiple
use on more computers (more than 2 computers) it is necessary to buy another license
(multilicense).
Q: Can I buy pipe-tunes only once and then I can use it indefinitely, or do I buy a license that
I need to renew after some time?
A: Each license is permanent and unlimited in time without additional costs.
Q: What to do if you are interested in multilicensing?
A: If you are interested in a multilicense, please contact us.
Q: Is there a different payment method than the payment gateway?
A: Payment is also possible via PayPal (on request), or after sending your invoice data to email,
you will be issued an invoice in PDF.
Q: What happens after I pay the license?
A: After paying the pipe-tunes license, you will receive a registered shipment with an original
HW USB key and an invoice (usually within 24 hours on weekdays).
Q: Has the HW USB key been damaged, what to do in this case?
A: Return the USB stick to our address by mail. After repair or replacement of the key, you will
be sent back for a handling fee.
Q: Can pipe-tunes work with area measurements?
A: No, pipe-tunes only work with length measures.
